Understanding PIP: A Plain English Guide
Personal Independence Payment can be confusing to apply for. This guide breaks down eligibility, the application process, and what to do if you're turned down.
What this guide covers
- What PIP is and who it's for
- How to check if you're eligible
- Step-by-step application walkthrough
- What the assessment involves
- How to challenge a decision you disagree with
What is PIP?
Personal Independence Payment (PIP) is a benefit for people aged 16–64 who have a long-term physical or mental health condition, or disability, that affects their daily life. It’s not means-tested — your income and savings don’t affect whether you can get it.
Am I eligible?
To be eligible you must be aged 16 to State Pension age, have a health condition or disability that causes difficulties with daily living or getting around, and have had those difficulties for at least 3 months (and expect them to continue for at least 9 more).
How to claim
You start a claim by calling the PIP claim line: 0800 917 2222 (free from most phones). They’ll send you a form called “How your disability affects you” — this is the most important part of the application. Take your time and give as many real examples as possible.
More Resources
See all resourcesLooking After Your Mental Health
Practical steps and local signposting for young people struggling with anxiety, low mood, or stress — including when and how to ask for help.
What Benefits Can I Claim?
A quick-reference fact sheet covering the main benefits available to young people and working-age adults — including Universal Credit, Council Tax Reduction, and more.
Finding Your First Home
From understanding tenancy agreements to knowing what your landlord is responsible for — this guide walks you through renting for the first time.